Privacy Policy
Last Updated: March 15, 2025
At elferonivio, we understand that starting your entrepreneurial journey requires trust. This privacy policy explains how we collect, use, and protect your personal information when you engage with our startup education programs and financial guidance services.
Information We Collect
We collect information that helps us provide better startup education and financial guidance. The data we gather falls into several categories, each serving specific purposes in delivering our services.
Personal Details
Name, email address, phone number, and postal address for program enrollment and communication purposes.
Educational Background
Previous business experience, educational qualifications, and professional background to tailor our programs effectively.
Program Preferences
Areas of interest, preferred learning methods, and specific business goals to customize your learning experience.
Technical Information
IP address, browser type, device information, and website usage patterns for security and optimization purposes.
How We Use Your Information
Your information helps us create meaningful educational experiences. We don't sell personal data to third parties, and we use your information solely for legitimate business purposes related to our educational services.
- Delivering startup education programs and financial guidance courses
- Communicating program updates, schedules, and important announcements
- Providing personalized learning recommendations based on your goals
- Processing enrollments and managing your account access
- Improving our programs through feedback analysis and usage patterns
- Ensuring website security and preventing unauthorized access
- Complying with legal obligations and regulatory requirements in Australia
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. We make it straightforward to exercise these rights and provide clear processes for each request.
Access and Correction
You can request access to your personal information and ask us to correct any inaccuracies. We'll provide this information within 30 days of your request, free of charge for simple requests.
Deletion and Restriction
You may request deletion of your personal information, though we may need to retain some records for legal compliance. You can also ask us to restrict how we use your information.
- Request a copy of all personal information we hold about you
- Correct inaccurate or outdated information in our records
- Delete your account and associated personal data
- Restrict processing for specific purposes while keeping your account active
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Australian Privacy Commissioner
Data Storage and Security
We store your information securely using industry-standard security measures. Our systems are regularly updated and monitored to protect against unauthorized access, loss, or misuse of your personal data.
Security Measures
We employ encryption, secure servers, and regular security audits. Access to your personal information is limited to authorized staff who need it to provide our services. All staff receive privacy training and sign confidentiality agreements.
Data Location
Your information is primarily stored on servers located in Australia. When we use overseas service providers, we ensure they meet Australian privacy standards and provide adequate protection for your personal information.
While you're enrolled in programs
Financial and enrollment records
Marketing preferences and communications
Sharing Your Information
We don't sell your personal information to anyone. We only share information when necessary to provide our services or when required by law. Any sharing is done with appropriate safeguards and agreements in place.
Service Providers
We work with trusted partners who help us deliver our programs - like payment processors, email service providers, and learning management systems. These partners can only use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by law, court order, or to protect our legal rights. In such cases, we'll only share the minimum information necessary and will notify you when legally permissible.
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and help us understand how people use our site. You can control cookie settings through your browser preferences.
- Essential cookies for website functionality and security
- Analytics cookies to understand website usage patterns
- Preference cookies to remember your settings and choices
- Marketing cookies for relevant advertising (with your consent)
You can disable cookies in your browser settings, though this may affect some website features. We use Google Analytics with IP anonymization to protect your privacy while gathering useful insights about our website performance.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Privacy Questions or Concerns?
333 Queen St, Melbourne VIC 3000, Australia
We aim to respond to all privacy inquiries within 5 business days.